Privacy Policy
Your privacy matters to us. Learn how Oldtown Sultanahmet Suites protects and handles your personal information.
Introduction
Welcome to Oldtown Sultanahmet Suites's Privacy Policy. We respect your privacy and are committed to protecting your personal data. This policy explains how we handle your information when you use our website or make a booking.
Information We Collect
When you use our website or make a booking, we may collect:
Booking Information
Name, email, phone number, check-in/out dates, room preferences
Account Information
Email address (optional, if you choose to create an account)
Payment Information
Processed securely through iyzico (we don't store payment details)
Technical Data
IP address, browser type, device information
Statistical Data
Anonymous usage data, navigation patterns, and interaction with our services
Third-party Sharing
We may share anonymized statistical data with trusted partners for service improvement
How We Use Your Information
Process and manage your hotel bookings
Keep you informed about your stay
Provide customer support services
Enhance our website and services
Payment Processing
We use iyzico for secure payment processing. When you make a payment:
- Your payment data is handled directly by iyzico
- We don't store your credit card information
- For payment processing, iyzico's privacy policy applies
Optional Authentication
You can choose to create an account to manage your bookings. This is optional and can be done using your email address or Google account. We implement industry-standard security measures to protect your account and personal information.
Cookies
We use essential cookies to:
Remember your login status
Save your booking details
Ensure website works properly
Your Rights
Data Retention and Legal Compliance
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal requirements and accounting purposes.
We process your data in accordance with Turkish Personal Data Protection Law (6698 sayılı KVKK) and other applicable regulations.
Your data may be shared with authorized third parties only when required by law or with your explicit consent.
Contact Us
For any privacy-related questions or to exercise your rights, please contact us at:
+90 555 562 35 97
Küçük Ayasofya Mah. Yusuf Aşkın sokak No: 15, Fatih, Istanbul, Turkey
Updates to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page.